The questions people actually ask,
answered by the vet who built the range.

WOOPF™ is a 100% vet-owned dog brand founded by Dr Duncan Houston, BVSc, who brings 20 years across pet food and pet products and 10 years in veterinary practice, including emergency care. The range starts with practical needs seen in real dog life.

WOOPF™ is not trying to be the cheapest item in the aisle. Each product is selected or designed around a specific need, with its construction, options and guidance explained so you can compare before ordering.

No dog toy is indestructible. Choose a size and strength that suit your dog, supervise initial and vigorous play, and inspect the toy regularly. Remove it if it splits, sheds pieces, develops sharp edges or becomes small enough to swallow.

Start with the Play & Enrichment collection and choose a size and strength suited to your dog. Supervise play, inspect toys often and replace anything damaged.

A dog enrichment toy encourages activities such as sniffing, foraging, licking, chewing or problem-solving. Begin with an easy challenge, supervise use and include food used in your dog's normal daily allowance.

Start with food scattered on top, then hide it more deeply as your dog understands the game. Supervise, put the mat away when the food is gone and follow its care instructions. A snuffle mat is a foraging tool, not a chew toy.

A no-pull harness can assist with control and training, but it does not teach loose-leash walking by itself. Correct fit, gradual introduction and consistent reward-based training remain important.

Measure your dog and use the size guide on the product page before ordering. If your dog falls between sizes, contact the WOOPF™ team with their breed, weight and measurements.

Compare entry height, base stability, usable sleeping area, stated foam construction and cover care. Those features may affect access or everyday use, but a bed does not diagnose or treat arthritis, hip dysplasia or pain. Ask your veterinarian about individual needs.

No. WOOPF™ products are everyday pet products rather than medical devices or treatments. They may support parts of a daily routine around rest, enrichment, walking, identification or meal pacing. Diagnosis and treatment need an individual veterinary care plan.

The WOOPF™ range includes options across every life stage, but not every product is right for every dog. Compare size, intended use, materials and supervision guidance, then choose around your dog’s age, body, behaviour and health.

A finder can scan or tap the Smart ID Tag to open the pet-profile details you choose to share. A powered GPS tracker can show location and selected activity or sleep information through the ASK A VET™ app when charged, activated and connected in a supported coverage area. Live GPS and health features require a separate paid plan. Both add safety layers and can be used together alongside a registered microchip.

Live GPS location and health features require a separate paid ASK A VET™ tracker plan. Smart ID tags can be scanned for identification without providing live GPS tracking. Review current tracker plans and coverage before ordering.

Delivery options and timing depend on your destination. Review the current shipping and returns pages before ordering, or contact the WOOPF™ team for help.